Prescription Orders & Forms

Order Form Downloads

Ordering a Prescription Medicine from PCNZ

Procedure for Pharmacies

PCNZ will compound a prescription medicine upon receiving a faxed copy of a valid prescription accompanied by our order form signed by a requesting pharmacist. This medicine will be supplied to the requesting pharmacist. 

Procedure for Clinics (Doctors)

To order compounded medicines, please use the clinics (doctors) form. Products will be invoiced and sent to the clinic. For private patients, please see below "Procedure for Customers".

Procedure for Customers

PCNZ will compound a prescription medicine upon receiving an original valid prescription (scanned and faxed copies are not legally acceptable). We will not supply prescription products directly to a customer unless we hold the original script at our premises. 

To speed up the process, the prescribing doctor can fax or email us a prescription, then we are able to compound the product before receiving the original prescription. The prescriber is responsible for sending us the original prescription.

Please also supply daytime contact details so that we can contact you to establish the correct delivery details and confirmation of payment prior to compounding your medicine.

If posting your prescription to us, we ask that you use FastPost and send the script to our postal address (please note NZ Post does not deliver mail to our physical address):

PCNZ
PO Box 101-142
North Shore Mail Centre
Auckland
0745

If delivering in person or by courier, our physical address is:

PCNZ
62C Diana Drive
Wairau Valley
Auckland
0627 

Should you wish to present the script in person and collect the goods at our premises, we advise phoning first to arrange as there could be delays due to compounding schedules and availability of ingredients. Phone: 09-442-1727.

Delivery

Our policy is to dispatch goods within 3-5 working days of receiving payment, however this is subject to the availability of ingredients and current work volume. We are often able to dispatch commonly compounded goods within 2-3 days of receiving payment. Rural deliveries allow for an extra 2 days.

We use Courier Post (tracked & overnight delivery) for all our packages and parcels. All packages and parcels require a signature unless requested otherwise.

Please note: there are no mail deliveries by NZ Post to our physical address at 62C Diana Drive.